Question 1

How does it Work?

Accepted Answer

Earn Points for every order you place. You Earn 5 points for every £1 spent. Let the points add up to earn money off future orders.

Question 2

How do I Sign Up?

Accepted Answer

Sign Up to the website and you'll automatically be enrolled on to our Loyalty Program.

Question 3

Do the points expire?

Accepted Answer

Points expire after 1 year. You will be reminded via email 30 days before, and again 3 days before expiry.

Question 4

How do I claim the Birthday Reward?

Accepted Answer

After clicking the Rewards icon in the lower right corner of the screen, select 'Ways to Earn', then select 'Edit Date' on the Birthday Tab.   Note: You can not claim the reward if your Birthday is less than a month from entry date.

Question 5

Can I be excluded from the Loyalty Program?

Accepted Answer

Yes. Please message us via Live Chat or email.

Question 6

Other FAQs

Accepted Answer

We reserve the right to change/cancel/stop the promotion at any time.   Any other questions feel free to contact us via Live Chat or Email.

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