Loyalty - Frequently asked questions

How does it Work?

Earn Points for every order you place. You Earn 5 points for every £1 spent. Let the points add up to earn money off future orders.



How do I Sign Up?

Sign Up to the website and you'll automatically be enrolled on to our Loyalty Program.



Do the points expire?

Currently there is no expiry on points.



Other FAQs

We reserve the right to change/cancel/stop the promotion at any time. Any other questions feel free to contact us via Live Chat or Email.



How do I claim the Birthday Reward?

After clicking the Rewards icon in the lower right corner of the screen, select 'Ways to Earn', then select 'Edit Date' on the Birthday Tab. Note: You can not claim the reward if your Birthday is less than a month from entry date.



Can I be excluded from the Loyalty Program?

Yes. Please message us via Live Chat or email.