Question 1

What are the Postage Costs?

Answer

For orders £10 and above - delivery is FREE (Royal Mail 48, 2-3 Working Days) For orders below £10 - delivery is £1.99 (Royal Mail 48, 2-3 Working Days) Upgrade to Royal Mail 24 (1-2 Working Days) For orders £10 and above - delivery is +£1.00 For orders below £10 - delivery is +£0.75 Upgrade to Royal Mail 1pm Next Day Guaranteed (1 Working Day) For any order size - delivery is £8.00

Question 2

What are the cut-off times for Dispatch?

Answer

All orders placed before 4pm Monday - Friday will be dispatched the same day. All orders placed before 11am Saturday will be dispatched the same day. No dispatch on Sunday. (We do not dispatch on Bank Holidays)

Question 3

Can I add a Signature?

Answer

To add a delivery Signature to a Royal Mail 48 or Royal Mail 24 service an additional fee of +£1.75 is charged.

Question 4

Any Other questions?

Answer

Please contact us on our Live Chat or Email.

Question 5

Can I Return an item?

Answer

Yes, we're happy to accept Returns within 30 days of the order date. Return Shipping costs are the responsibility of the customer. Items must be unused and in original packaging.

Question 6

Where do I return to?

Answer

Please contact Live Chat / email to start the return process.

Question 7

Any Other Questions?

Answer

Please contact us on our Live Chat or Email.

Next Dispatch

Delivery/Returns

Delivery