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  • How does the loyalty program work?
    - Earn 1 point per £1 spent. - Create an account, shop, and watch points grow. - Collect points for discounts. - Spend 10 points for £1 off. - Apply points at checkout to reduce your order cost. - Enjoy your savings and keep earning points!
  • How do I Sign Up?
    Sign Up to the website and you'll automatically be enrolled on to our Loyalty Program.
  • Do the points expire?
    Points do not expire.
  • Other FAQs
    We reserve the right to change/cancel/stop the promotion at any time. Any other questions feel free to contact us via Live Chat or Email.
  • What are the delivery options and costs?
    We offer the following delivery options: - **Royal Mail 48** (2-4 Working Days): - Orders below £10: £2 - Orders £10 and above: FREE - **Royal Mail 24** (1-2 Working Days): - Orders below £10: £3 - Orders £10 and above: £1 - **Royal Mail Next Day Guaranteed** (1 Working Day): - Any order amount: £9
  • What are the cut-off times for dispatch?
    Our dispatch cut-off times are as follows: - **Monday - Friday:** Orders placed before 4pm will be dispatched the same day. - **Saturday:** Orders placed before 11am will be dispatched the same day. - **Sunday and Bank Holidays:** No dispatch.
  • How can I contact customer support?
    You can reach our customer support via Live Chat or Email at contact@zebraballoons.co.uk. We are here to help you with any inquiries.
  • Can I Return an item?
    Yes, we're happy to accept Returns within 30 days of the order date. Return Shipping costs are the responsibility of the customer. Items must be unused and in original packaging.
  • How do I initiate a return?
    To initiate a return, please contact our customer support via Live Chat or Email at contact@zebraballoons.co.uk. We will guide you through the return process.
  • Any Other Questions?
    Please contact us on our Live Chat or Email.

Zebra Balloons Ltd

Company Number: 14776058. Registered in England and Wales.

Registered Address: Sixty Six, North Quay, Great Yarmouth, Norfolk, United Kingdom, NR30 1HE

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